Inspiration
This is where we share news, customer stories, articles and blogs – content that we hope will inspire and generate ideas. If you have any suggestions for interesting areas to write about – get in touch!
Lack of digital skills should not be allowed to impact access to healthcare
There is regular public discussion on digital skills and their lack in connection with healthcare services. At its best, the diversification of healthcare channels and ways of treating patients makes everyday life more flexible. Additionally, the workload of healthcare services run by small resources will become more manageable when the majority of patients can be…
Type of content
Automated cancellation and rebooking of appointments increase availability in healthcare.
CK Surgery’s patients in Stockholm can cancel or rebook their appointments digitally or by phone without waiting for an available healthcare resource. With a few…
A communication solution for reducing stress in care administration
Stress levels during workdays have decreased for nurses at a care administration in Värnamo, Sweden, thanks to an upgrade in their communication system with Aurora…
TeleQ: the key to a calmer dental service in Linköping
In Sweden, Linköping’s dental team and practitioner service currently uses Aurora teleQ as its communication solution for managing patient contacts. In this article, we’ll hear…
Janakkala healthcare center
In spring 2023, the Janakkala healthcare center in Finland started a pilot which succeeded in significantly decreasing the number of calls, and made care paths…
Improving dental clinic availability with Aurora teleQ
The effective management of patient calls and appointments is a crucial aspect of running any successful dental clinic. Smile, a dental clinic located in the…
Fertility Fusion
Better management and control of patient calls with Aurora teleQ Fertility Fusion is a leading provider of fertility treatment in North West, UK, offering a…
Merimetsa Dental Clinic
From a hectic work environment to a calm workplace with happier employees and customers Merimetsa Dental Clinic is one of the leading dental clinics in…
Capio Healthcare Center Sävja
Capio Healthcare Center Sävja in Uppsala have been using Aurora teleQ for many years. A while back they started using the SMS module as well as the…
Centro Hospitalar Lisboa Ocidental
CHLO had troubles answering the high number of calls coming in every day. The employees suffered both disturbance and inefficiency. As a result CHLO contacted…
Evangelic-Lutheran Church in Finland
ELCF, the Evangelical Lutheran Church in Finland, has been operating a helpline for the public for the past 54 years. There are around 1500 volunteers…
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