Feel free to contact us

Contact us

If you’re already a customer of ours and need help with any of our services or products, you should in the first instance contact our support. If you’re not a customer and are interested in learning more about our products and services to achieve better availability, please contact our sales representatives or partner managers.


At Aurora Innovation, we are proud to be able to provide all our customers with quick, efficient support.

Current Aurora teleQ service status 

Opening hours

Our phone lines are open 07:30–18:00 Swedish time, weekdays excluding public holidays. We answer questions via the form between 08:00 and 17:00, weekdays excluding public holidays.


Our system, Aurora teleQ, consists of several communication channels and functions, all together in one
single interface. The system is scalable, and we adapt and tailor the solution to meet your needs
and resources. It works with landline, mobile and IP telephony, and can be used with or without PBX.
With our APIs, you can easily connect it to other digital healthcare applications and
communication systems. Because you only pay for what you use, the product is equally suitable
for both small and large companies and organisations.


Our head office is in Uppsala. We are at Sidenvävargatan 17, level 8 in Magasin X, a stone’s throw from Uppsala Central Station. Getting here is easy, with several modes of travel available. We look forward to seeing you!