Web Entrance

Improved accessibility without added workload

Web Entrance is a function within Aurora teleQ that further improves accessibility and contributes to easing the workload for healthcare staff. Through Web Entrance patients can easily schedule a callback or videocall, and handle smaller administrative tasks online. The patient answers the requested questions in a tailored web form, minimizing the amount of additional administration for healthcare staff.

Improved sorting of tasks

Web Entrance can be tailored in multiple ways to suit the needs of the organization, enabling a more efficient sorting and categorization of tasks. By creating multiple entrances for different purposes, the organization can sort and organize tasks right from the start. The initial contact between healthcare providers and patients becomes more qualitative, since the questions are created by the administrators themselves, and the patient can answer in their own time. Healthcare staff receive the information they need to handle the task from the start.

Callbacks and other tasks are gathered in Aurora teleQ along with other means of contact to the organization, simplifying work for healthcare staff who can continue to work in their regular interface and aren’t affected by the patient having another way of contacting healthcare providers.

Increased accessibility for patients

Digital alternatives provides more patients access to healthcare in the way that suits them best, including those that have physical or psychological impairments or are in a noisy environment. By opening up a digital entrance to healthcare you can target groups that prefer digital means of communication compared to phone calls.

Benefits of Web Entrance:

• Improved accessibility without added administration
• Possibilities for improved prioritization and sorting of tasks
• Improved quality in received information from patient

What are the needs of your organisation? Please feel free to submit your enquiry.