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​Enabling smart healthcare access for everyone — with empowered and energized healthcare professionals.

Better access for patients, less stress for staff.

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Solving the availability challenge in Healthcare

Healthcare is under pressure. Staff shortages, burnout, rising costs, and fragmented systems make it harder than ever to deliver timely, high-quality care. At the same time, patients face growing difficulties accessing the help they need – while healthcare professionals are overwhelmed by a flood of incoming calls, messages, and tasks.

At Aurora Innovation, we understand these challenges – and we’ve been working alongside healthcare providers for over 20 years to help solve them. That’s why we focus on one of the most critical issues: availability.

About us

We know what we’re talking about

  • Over 20 years of experience in managing patient contacts

  • Handling 62 million phone calls every year

  • 70% of the Swedish population accesses healthcare through our platform

  • Availability of our service

Our solution

Aurora teleQ

Aurora teleQ is a modern communication platform designed specifically for healthcare. It brings all contact channels together in one intuitive, collaborative tool – making it easier for patients to access care and enabling professionals to plan their day, reduce stress, and focus on what matters most: the patient.

  • Aurora teleQ 

    Functions

  • Aurora teleQ 

    Services

One of the primary benefits of teleQ is its ability to reduce missed calls and improve scheduling efficiency. 

Josefina Sohlberg

Main admin and staff trainer
for teleQ at Smile
  • Driven by creating value

    Our driving force is to help patients gain better access to healthcare – and at the same time create a better work environment for healthcare professionals.

  • Part of an ecosystem

    Our partners are incredibly important to us. Together, we’re building an ecosystem focused on solving healthcare challenges – creating safer, smarter, and more seamless experiences for both patients and care providers.

  • Helping healthcare to optimise its resources

    We help healthcare providers to streamline their work processes and manage unexpected peaks in work. Our solution enables optimal scheduling of staff with the right competence over the day, to achieve a smoother workflow, reduced stress and lower costs.

Customer Stories

Listen to our customers!

Do you have a question?

Are you interested in learning more about our products and services to achieve better availability? Don’t hesitate to contact us!