Together with our partners, we create a more accessible healthcare
Increased availability, higher quality and a better work environment
It’s about time
Aurora Innovation has been helping healthcare providers increase their availability for over 20 years. Our Aurora teleQ solution automates the communication flow between patient and healthcare provider, and we make everyday life easier for both healthcare professionals and patients. Time is the most valuable resource we have, and by enabling better availability, reduced queuing and more efficient communication channels, we create scope for both patients and healthcare professionals to have more time.
Offer your patients the best possible service and availability
Aurora teleQ is a modern communication solution for managing patient contacts that streamlines the flow of communication between patient and healthcare provider. The structured and intuitive call booking system with time-scheduled callback rationalises daily work and reduces phone stress for healthcare professionals. Manual administration is minimised and staff have a calmer work environment and more time for each patient, enhancing the perception of high service and quality.
With 20 years’ experience of managing patient contacts, we know what it takes to create greater availability for patients and a better work environment for healthcare professionals. We help those of you who are already working with Aurora teleQ – or who are just about to start using the tool – throughout the entire process, from analysis, planning and implementation to the continued development of your organisation.
Partners and Resellers
In collaboration with our partners, we create an ecosystem with countless possibilities. We work closely with our partners, both application partners, who create even greater customer value through integrated functions, and sales partners, where our Aurora teleQ solution adds value to their offering.
Customer case studies
In spring 2023, the Janakkala healthcare center in Finland started a pilot which succeeded in significantly decreasing the number of calls, and made care paths…
The effective management of patient calls and appointments is a crucial aspect of running any successful dental clinic. Smile, a dental clinic located in the…