Blog category: Blog

What happens when a customer tries to get in touch with you but fails? According to a new survey, conducted by Sifo, 27 percent of Swedes report that they usually turn to another company with similar products or services. Poor accessibility can result in your company losing customers. With our product Aurora teleQ you can … Continued

Report from the Swedish eHealth Day 2018 Last week the Swedish National eHealth Day took place at Stockholm Waterfront Congress. Of course several employees from  Aurora Innovation were present during the day. We had the opportunity to listen to interesting sessions on the topic of eHealth and also to network and make connections with other … Continued

During yesterday afternoon a big part of Sweden’s IT women were gathered around the country under the initiative #addher. One in five in the IT world is a woman and addher is a concrete initiative to create a positive change. The event was held live at Fotografiska in Stockholm and in 14 other places Meet-ups … Continued

The Swedish government has set a goal for Sweden to be number one at eHealth by 2025. Swedish healthcare ranks high internationally in medical results, but lower in continuity, patient involvement and availability. The Swedish government want a strong primary healthcare sector to be a key component in creating a modern healthcare system, where eHealth … Continued

Healthcare centers all around the world have many challenges. The same pattern can be found on a lot of the struggling healthcare centers – they can’t work proactively or create sustainable solutions that last. But what are the reasons for these challenges? That’s what this blog post is about. 1. Shortage of skills needed to … Continued

Two million Swedes work from home – and enjoy it. SVT’s Aktuellt visited Ingela Eriksson, IT educator at Aurora Innovation to see how it actually works. Ingela brushes her teeth and goes to her kitchen table to start the computer and the work day. She has created a routine that she thinks is important. She … Continued

Planning, reflection and finding ways to be proactive are constant challenges for managers within the primary care sector.  Thy are often forced to make quick decisions and put out fires. If you feel like planning is hard to prioritize, this blog post is for you! Healthcare centers have a constant pressure put upon them and usually … Continued

There’s been plenty of reports lately about the state of the primary care sector. Reports about stressed nurses, not enough doctors and problems finding skilled people to hire. In this blog post we will go through some things that can help you improve the work environment in your healthcare center. A good and safe patient … Continued

If there’s anyone who’s having a busy month, it’s Santa Claus. For him and his elves 100% availability is crucial so that they can receive the wish-lists from children all over the world. Lucky for him, his home-town Rovaniemi has chosen to implement Aurora teleQ. This year we assume Santa Claus has received mostly hand-written wish-lists, … Continued

Here’s why those two things don’t need to be opposites at the healthcare center During the last few years there’s been a remarkable change within the nurse profession. Nurses have gotten new tasks to do besides the purely care related ones. An example of this is the medical consultations that they do over the phone … Continued