SMS
Streamline patient dialogue and reduce unnecessary phone calls. With Aurora teleQ SMS, your team can quickly send confirmations, reminders, or follow-ups, saving time and improving patient response rates to scheduled communication.
Easy patient communication with SMS
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Faster responses and less administrative work
Send SMS directly from tasks using free text or predefined templates. Whether confirming a cancellation, reminding a patient of a call, or following up after an unanswered attempt, SMS reduces the need for manual follow-up calls. For example it’s possible to automate messages after calls or link to digital forms via the phone menu, ideal for collecting information before contact.
Key benefits for your organization:
- Reduce time spent on follow-up calls
- Reach patients who can’t or won’t answer the phone
- Increase preparedness for scheduled callbacks
- Confirm received cases without tying up phone lines
- Automate feedback collection and patient input