SMS & Group SMS
Streamline patient dialogue and reduce unnecessary phone calls. With Aurora teleQ SMS, your team can quickly send confirmations, reminders, or follow-ups, save time and improve patient response rate to scheduled communication.
Easy patient communication with SMS
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Faster responses and less administrative work
Send SMS directly from tasks using free text or predefined templates. Whether confirming a cancellation, reminding a patient of a call, or following up after an unanswered attempt, SMS reduces the need for manual follow-up calls.
For example, it’s possible to automate messages after calls or link to digital forms via the phone menu, ideal for collecting information before contacting.
With Group SMS, you can also send the same message to multiple recipients at the same time. This feature makes things easier when several patients are affected by staff shortages — or when you want to send reminders to a specific patient group.
Key benefits for your organization:
- Reduce time spent on follow-up calls
- Reach patients who can’t or won’t answer the phone
- Increase preparedness for scheduled callbacks
- Confirm received cases without tying up phone lines
- Automate feedback collection and patient input
- You can automate the collection of feedback and patient input.
- Free up administrative time by letting the system send coordinated messages to multiple patients at once.
Offering
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File Sharing
Share images, documents, and files with patients during a phone call — safely and with little effort.
