Aurora teleQ services

We help you enhance your use of Aurora teleQ through continued operational development tailored to your unit and staff. Backed by over 20 years of experience in healthcare communication, our experts support you in optimizing interactions between patients and healthcare providers – improving both accessibility and the working environment.

We guide you in managing multiple communication channels efficiently and collaborate with specialists in communication techniques to help healthcare professionals conduct more effective, value-creating conversations.

Examples of how we support your development:

• Accessibility reviews with tailored improvement suggestions
• Analysis of statistics and reports
• Adjustments to response menus based on best practices
• Message recording and quality assurance
• Participation in large-scale standardization projects

In addition to our initial onboarding training, we offer ongoing education to ensure you and your users stay up to date with the latest features in Aurora teleQ. This continued training is ideal for those who have been working with the system for a while and are ready to take their use to the next level.

We tailor each session to your needs, with a focus on statistics, improvements, and practical recommendations for getting the most out of the system’s smart features. Training can be delivered on-site or remotely via web, and if you manage multiple units, joint sessions are easily arranged.

From day one, we ensure you have the training and support needed to get up and running quickly and make full use of the platform’s capabilities. Our team helps set up the system and provides comprehensive onboarding training, guiding your users on how to navigate and benefit from its key features.

After the initial setup, you gain access to active system management – where we continuously keep your team informed about new features and provide additional training as needed.