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Push

Keep your response teams connected no matter where they work. With Push, healthcare staff can handle incoming calls from any phone, without being tied to a desk or workstation.

Flexible call handling for mobile healthcare staff

  • Seamless access for on-the-move teams

    Push makes it easy for mobile or on-call staff to log into response groups via their phone or computer. Calls are routed efficiently, reducing missed contacts and simplifying communication. Based on Aurora teleQ’s Call Queue, Push allows both desktop-based and mobile agents to work in parallel ensuring smooth workflows and better use of resources. This function is ideal for organisations such as those with various kinds of on-call operations. On-call staff can be reached on one single number, meaning less downtime, fewer manual lists and less unnecessary administration.

    Key benefits for your organization:

    • One number reaches all logged-in team members
    • Staff can work from any phone, no fixed desk needed
    • Easy to manage response groups with quick logins
    • Ideal for on-call and mobile healthcare teams

Offering

  • Phone Menu

    Guided call menu for seamless navigation

  • Push

    Automated call distribution with smart push

  • SMS & Group SMS

    Integrated SMS for seamless communication

  • Transcribe

    Save time with automated transcription

  • Video

    Meaningful patient connections through visual interaction

  • Voicemail Plus

    Streamline patient communication with effective voicemail

  • Web Entrance

    Manage patient flow with always-on Web Entrance

  • Time-Scheduled Callback

    Reduce wait times with scheduled callbacks

  • File Sharing

    Share images, documents, and files with patients during a phone call — safely and with little effort.

  • Call Duo

    Smart collaboration with dual calls

  • teleQ reports

    Get a clear overview of your patient communication with teleQ reports.

  • Chat

    Simplified messaging for continuous care connection