Blog category: Blog

Continuity of care is a key factor in ensuring both quality and sustainability in healthcare. A strong body of research shows that long-term relationships between patients and healthcare professionals lead to greater patient safety, better clinical outcomes and reduced need for emergency care and hospital admissions. These effects are particularly significant for older patients and people living with chronic conditions. Several large … Continued

For many in healthcare, the workday is filled with interruptions, system switches, and parallel digital streams. There is rarely a shortage of technology—quite the opposite. The challenge lies in making the systems work together. Now that Aurora teleQ is integrated with Cambio COSMIC, the workflow becomes even smoother. Aurora teleQ consolidates healthcare patient communication into … Continued

Aurora teleQ can now are developing, testing and launching test, develop and launch new features faster than before. Through a flexible architecture that combines local data centers with modern cloud services, Aurora Innovation can always choose the solution that best meets the needs of a specific customer or market. “The result is a future-proof contact platform that evolves at the same pace … Continued

In healthcare, we often talk about the need for new systems, new digital entry points, and new tools to meet increasing demands.But sometimes, we need to pause and take a closer look at what we already have. For many regions and healthcare providers, Aurora teleQ is already part of the infrastructure.Yet, its full potential is … Continued

When one simple question says everything:“Could this be a little easier for me?” In healthcare, it’s often the people on the front lines who carry the heaviest load. They’re the first to meet the patient. The ones expected to navigate new systems, new digital channels, and new ways of working – often without the time … Continued

Telephone triage is a demanding role where small misunderstandings can lead to serious consequences. Where are the greatest risks in a call? How can you best manage the encounter with the patient and avoid these pitfalls? Elisabeth Almgren Eriksson, an expert in communication methodology and telephone triage, shares tips to help facilitate the conversation. Telephone … Continued

“I get to make a difference in the reality of healthcare” “We make a difference in healthcare. For me, it’s important to work with something close to the heart,” says Kristina Larsson, developer and Product Manager at Aurora Innovation. Kristina began her career at Aurora Innovation 10 years ago. She started as a developer, moved … Continued

By focusing on healthcare professionals and their needs, digital services and AI can truly create value, says Jonas Ahlkvist, CEO of Aurora Innovation. “Reports show that digitalisation in healthcare often creates stress rather than efficiency. We need to understand the challenges healthcare professionals face. Only then can we develop solutions that make a real difference … Continued

Healthcare professionals today face a demanding daily reality with heavy workloads, complex workflows, and a growing number of digital systems to manage. This creates stress, impacts the working environment, and risks taking valuable time away from patient care. To help create a simpler and more sustainable work situation, Cambio Healthcare Systems and Aurora Innovation have … Continued

As the year draws to a close and the holiday season approaches, many of us look forward to a slower pace, time with loved ones, and a chance to recharge. But in healthcare, Christmas often brings the opposite. For nurses, the holiday period is one of the most demanding times of the year. Staffing levels … Continued