Blog category: Blog

Healthcare for Internationals Limburg (H4iLimburg) is a Dutch Healthcare Provider, member of knowledge-platform Healthcare for Internationals Netherlands, that is trying to close the gap between Dutch healthcare and the needs and expectations of internationals. H4i Limburg has educated its professionals to understand the healthcare needs of different nationalities and cultures, their staff speaks English, Polish, … Continued

There is regular public discussion on digital skills and their lack in connection with healthcare services. At its best, the diversification of healthcare channels and ways of treating patients makes everyday life more flexible. Additionally, the workload of healthcare services run by small resources will become more manageable when the majority of patients can be … Continued

In this blog series, we share career stories from the Aurora Innovation team. Delivery Project Specialist Lotta Urtamo, a member of the Finnish team, enjoys problem-solving together with the clients. Her background in municipal healthcare helps her understand the client’s perspective on a deeper level. Delivery Project Specialist Lotta Urtamo has an exceptionally varied background. … Continued

It’s been an eventful year with many of us experiencing moments of both relief and frustration – especially on the corona front. In spring 2021, the world was filled with hope as the vaccines arrived, but that soon turned to disappointment quickly when everything didn’t go quite as smoothly as expected. I wish to remind … Continued

This article is published in Healthcare Tech Outlook, Top Companies 2021. Please read the original version here: Aurora Innovation: Making Healthcare More Available and Personalised (healthcaretechoutlook.com) “The number you have dialed is currently busy. Please try again later.” The caller – who is trying to book an appointment at the healthcare clinic – cuts off … Continued

The scheduling can be seen as the final step in a comprehensive production planning. This is where the actual implementation is to be planned and the healthcare unit’s needs for patient security, continuity, competence assuring and efficient resource utilization will meet the employees’s need for healthy schedules and the opportunity to influence their working hours. … Continued

Today, 15 of 21 Swedish regional customers are Aurora Innovation and we have been in contact with everyone since the beginning of the year to offer our help. In 13 of them, we have set up different solutions for handling vaccination bookings and the increased pressure from citizens who contact the health service. From March … Continued

At the beginning of last year, we noted that 2020 has been appointed as the Year of the Nurse by the WHO. Their hard work would be notices and appreciated. Then came covid-19 and took over the focus all over the world. How did the year become for the nurses? We will take a closer … Continued

High availability is often a requirement in order to offer your customers the best service possible. Nowadays it is common to be able to contact a company through several different channels. Some of the most popular channels are telephone, email, chat, sms and social media. According to a survey, conducted by Sifo, five out of … Continued

What happens when a customer tries to get in touch with you but fails? According to a new survey, conducted by Sifo, 27 percent of Swedes report that they usually turn to another company with similar products or services. Poor accessibility can result in your company losing customers. With our product Aurora teleQ you can … Continued