Chat
Give patients options to reach your clinic without adding unnecessary complexity to the workday. Aurora teleQ Chat offers a straightforward digital contact channel which is easy to use, easy to integrate, and familiar for both staff and patients.
A simple, familiar way to communicate with patients
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A chat designed to help you
Designed to do exactly what you need it to. Aurora teleQ Chat helps you meet patients in the channel they prefer, be it through chat or in a videocall. Whether answering quick questions or following up on cases, your team manages everything within Aurora teleQ, no external apps or systems needed. All conversations, across channels, are handled in one interface, helping your team stay focused and organized. Use as a regular chat, send a file or photo, or combine with Video (link). The possibility to provide more information contributes to a higher quality in the first contact. For patients, it’s fast and convenient. For your team, it’s efficient and part of a centralized communication flow.
Key benefits for your organization:
- Familiar UX for both patients and staff
- Easy to integrate with no new systems required
- Supports accessibility and younger patient groups
- Helps retain patients by offering preferred contact channels
- Centralizes communication in one platform
Offering
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File Sharing
Share images, documents, and files with patients during a phone call — safely and with little effort.
