The department of cardiology of the HAGA hospital in The Hague wins first prize with Aurora teleQ as “Best Practice” solution for the ...

What happens when a customer tries to get in touch with you but fails? According to a new survey, conducted by Sifo, 27 percent of Swedes report ...

High availability is often a requirement in order to offer your customers the best service possible. Nowadays it is common to be able to contact ...